Our commitments
Last updated: 16th October 2026
Sentosa Limited is accredited by the Good Business Charter (see our awards page). This page sets out what we do under each of its ten commitments.
1. Real living wage
We pay at least the real living wage to all our UK staff.
2. Fairer hours and contracts
We do not use zero-hours contracts.
3. Employee wellbeing
Our team works remotely, with flexible hours.
4. Employee representation
Team members can raise concerns directly with the directors at any time.
5. Diversity and inclusion
We hire on skill, and our team works across several countries.
6. Environmental responsibility
We work remotely and deliver everything digitally, with no offices to run and little business travel.
7. Paying fair tax
We pay our taxes in the UK in full and do not use tax avoidance schemes.
8. Commitment to customers
Clients can raise any concern through our contact page and get a reply within one working day.
9. Ethical sourcing
We choose freelancers, publishers and suppliers who treat their own people fairly.
10. Prompt payment
We pay suppliers on or before the due date on their invoice.