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Governance

The policies that set out how Sentosa Limited works with clients, handles data, uses AI and runs the business.

How we work

How we handle client data, use AI and publish our content.

  1. Data processing and security

    The data we use, the access we ask for, where we store client files, who can see them, and how to ask us to delete your data. Read the policy

  2. Responsible AI policy

    The AI tools we use, what we use them for, and how a member of our team checks everything before it reaches a client. Read the policy

  3. Editorial policy

    Who writes our articles, where our figures come from, and how we keep articles up to date. Read the policy

  4. Our commitments

    What we do under each of the Good Business Charter’s ten commitments, from fair pay to paying suppliers on time. Read the policy

The terms of our services and how this website handles personal data.

  1. Privacy policy

    What personal data we collect, why we collect it, how long we keep it and your rights under UK data protection law. Read the policy

  2. Terms and conditions

    The terms that apply to our services, including scope of services, payment, intellectual property and confidentiality. Read the policy

  3. Cookie policy

    The cookies this website uses and how to change your preferences. Read the policy

Credentials you can check

  • Ahrefs certified

    We build and report on every campaign using Ahrefs, the industry standard toolset.

  • Good Business Charter

    Accredited by the Good Business Charter in 2026 for responsible business practice.

  • ICO registered

    Information Commissioner’s Office registration number ZC052443.

  • UK GDPR compliant

    Compliant with the United Kingdom General Data Protection Regulation.